Ravello Beverly Hills Customer ServiceShippingReturn PolicyGuaranteeAbout Ravello
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Return Policy

We will be glad to refund or exchange any new and unused merchandise within fifteen (15) days of purchase. You may return your item(s) to our Returns Department for a full refund of the merchandise cost, excluding shipping charges. On special orders, cancellation charges will apply.

For items being sent to our Returns Department, please contact us for a Return Authorization (RA) Number prior to shipment. Be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. Please include a note with your address and daytime phone number, along with a copy of your sales receipt or mail order packing invoice.

Ravello reserves the right to modify its exchange and return policy at any time.




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